Privacy Policy

How we protect and handle your information

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Last updated: January 20, 2025

1. Introduction

At AgentAI ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered revenue cycle management services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Register for our services or request a demo
  • Sign up for our newsletter
  • Contact us for support
  • Enter into a business relationship with us

This information may include:

  • Name and contact information (email, phone number)
  • Company or practice name
  • Job title and role
  • Message content and inquiry details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed and navigation paths
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and requests
  • Communicate with you about our products and services
  • Send you marketing and promotional materials (with your consent)
  • Monitor and analyze usage patterns to improve our website
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share your information with:

  • Service providers who assist in our operations (subject to confidentiality agreements)
  • Professional advisors (legal, accounting, etc.)
  • Business partners in connection with services you request
  • Law enforcement when required by law or to protect our rights

5. HIPAA Compliance

As a healthcare technology company providing revenue cycle management services, we are committed to maintaining the privacy and security of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Do not submit any Protected Health Information (PHI) through our public website forms.

This includes patient names, dates of birth, Social Security numbers, medical records, or any other individually identifiable health information. For PHI handling, separate Business Associate Agreements (BAAs) govern our relationships with healthcare clients.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security assessments and audits
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Analytics

We use cookies and similar tracking technologies to understand how visitors interact with our website. This helps us improve our services and measure the effectiveness of our communications.

You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain website functionality.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

8. Service Providers

We use the following categories of service providers to operate our website and services:

  • Cloud Infrastructure – Website hosting and computing services
  • Analytics – Usage tracking to improve our services
  • Email Services – Communication and form submission delivery
  • Security – Protection against malicious traffic and spam

These providers process data on our behalf and are contractually obligated to protect your information.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information we hold
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, and the right to request deletion. We do not sell personal information.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

AgentAI, Inc.
Email: privacy@agentai.app
Phone: 1-310-439-8842
Address: 21255 Burbank Blvd, Suite 120, Woodland Hills, CA 91367

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.